Digital Marketing Expert Queensland – asks No Pain , No Gain ????

Posted by Chris on January 22nd, 2013

Digital Marketing Expert Adelaide Kingsnorth of Queensland ask – No Pain, No Gain…Are you sure?

Queensland based Digital Experts Academy owner Adelaide Kingsnorth questions the saying that there is no gain without pain and points out that you can become a Digital Marketing Expert without all the pain normally experienced

Guest Posted on January 3, 2013

I am often educating people that they can happily throw out the old mantra “No pain, no gain.”

Let me explain. The Callanetics and other restorative exercises that I teach people let them in on the secret that pain is not good and can be avoided, even when it comes to working out. It’s funny to think that relaxing could be such hard concept to actually practice.

So why am I writing about this here?


Since joining the Six Figure Mentors and Digital Experts Academy to learn better ways of making my business work and to begin creating another business altogether, I cannot help but to draw some interesting parallels between SFM and the goings on in my Callanetics Studio. Specifically this notion of no pain, no gain.

Now obviously when referring to exercise I’m talking about physical pain. In relation to the Six Figure Mentors, the pain I’m talking about avoiding is the exhaustion and frustration that can come from trying to figure everything out yourself and start from scratch when entering into your own online business. The good bit is you CAN avoid this pain.

By following people you have already worked out what works and what doesn’t you save yourself the pain of having to do it yourself. It just makes sense. It also instils confidence if you are ever feeling a little unsure if it will all be worth it in the end.

So here is the opportunity for you to realise that no pain IS absolutely your gain!

Working and learning with the Six Figure Mentors puts this idea in to practice very effectively. They really make it easy to get the information you want to start making your online efforts really work for you.

So why not check out what all the fuss is about and sign up to the FREE bootcamp  take the pain out of your online business ventures.

No Pain, No Gain…Are you sure?

Some people are not afraid to use HubSpot Marketing Grader!

Posted by Chris on May 17th, 2012

A year or two ago I started using HubSpot’s Website Grader to evaluate the performance of client’s and suppliers ( potential and actual ) websites. HubSpot’s Website Grader has since evolved into Marketing Grader which looks at the wider picture of a companies Internet Marketing efforts including it’s website, blogsite and social networks, automation software, analytics and internet influence ( Klout ).

Having put quite a few websites and internet marketing efforts through the HubSpot Grader I now know that there are a lot of companies in the 30/40 out of a 100 range, quite a few in the 50/60 range and only a few in the 70/80 range.

Nikki Pilkington ( who designed this blogsite ) has a grade of 85/100. see and This is a very rare score. Nikki’s website is based on WordPress and she has large networks on e.g. Facebook, Linkedin, Twitter, Google + and Pinterest. She blog’s regularly.

Nikki’s Marketing efforts are a great implementation of what I call an “Internet Marketing Ecosystem “.

One of the companies that has most impressed me is Staffordshire IT. . The reason that I am impressed is because often, when I show people the HubSpot Marketing Grade, they go into denial. Many of them have not heard of HubSpot ( which I am not totally surprised at but you would think that Internet Marketing professionals would be aware of a company that has created a whole new way of looking at Internet Marketing – known as Inbound Marketing ) and whether they have or have not they often have a ” who are they to grade my internet marketing efforts ” ? sort of attitude. John Bryan, M.D. of Staffordshire I.T. was not like that – he took the report in his stride and actually grasped the points that were highlighted in the report and worked on them. .

When I first met John his score was around 75/100, Since he has worked on it he has reached 84/100 and has a stated ambition of reaching 90/100 which would be an amazing achievement.

Staffordshire I.T.’s website is also based on WordPress and they have a blog, Twitter and Facebook accounts and use Google Analytics.

Some sceptics say that the only way that you can get a high score with HubSpot’s grader is when you use HubSpot software for your website. This is clearly not the case as we have two website’s in this example that are WordPress based and which have high scores.

Superfast Broadband for Lichfield and Tamworth Staffordshire

Posted by Chris on May 1st, 2012

It is fantastic news that Staffordshire C.C. has decided to invest in Superfast Broadband for the Lichfield and Burntwood area as highlighted in the blog on Lichfield Live here:

There’s a good blog here, on Staffordshire IT’s website which describes the sort of improvements that ” Superfast Broadband ” can bring to Internet speeds:

This whole idea of improving the internet infrastructure complements my own thoughts on the promotion of ” Silicon Crossroads ” ( as I have dubbed it ). ” Silicon Something ” has become a global brandname for a High Tech. area. Probably the most famous is ” Silicon Valley ” in California in the United States. Here in the U.K. we have ” Silicon Roundabout ” ( London ), ” Silicon Fen ” ( Cambridge ) and Silicon Glen ( Scotland ) to name a few. The Irish refer to the whole country as ” Silicon Ireland ” or the ” Silicon Republic “. Well, the Irish are probably one of the most successful European nations to take advantage of the development and expansion of High Tech. companies out of the U.S. and into Europe.

Whilst we hear a lot about High Tech. companies being located in London actually these are mainly relatively small ” sales offices ” and the bulk of the administration and development people are located in Ireland and perhaps Belgium or Luxembourg for “tax” reasons.

One thing is for sure: High Tech. companies in Silicon Valley are beginning to struggle to find the talent that they need. They have to look to other parts of the U.S. and abroad to find that talent. In a recent conversation that I had with a Silicon Valley based C.E.O. of a High Tech. startup he said that he would be looking across the U.S. to where his ” alma mater ” ( his old University ) was based and also to Argentina.

High Tech. startup recently highlighted that what had initially appeared to be a negative factor in their startup profile ( to venture capitalists and angels ) – being based in Vancouver – had turned out to be a blessing in disguise because they were able to find hot local talent at bargain prices and that talent didn’t want to go anywhere else.

Silicon Valley took a long time ( 30-50 years ? ) to get to where it is today. Arguably the preeminent startup location in all the world. Talent runs deep in Silicon Valley as this blog highlights:

The software engineers that are ACTUALLY building the products that we now know about over here – Google, Apple, Facebook, Twitter etc etc are a secretive bunch and their wants and needs are probably different to a lot of people’s.

Internet ( communications ) infrastructure is going to be high up on their list though – from work AND from home AND in between.

According to this blog:

The ” Holy Trinity ” that set Santa Clara to be the right location for High Tech. growth was:

“Gillmor calls that infrastructure the city’s “holy trinity of success:” city-owned land and electricity, and strategic use of redevelopment funding.”

More specifically what made Santa Clara such a great location was the road infrastructure; the electrical power strategy and the general utility provision  ( electric transmission, water and sewer lines – to be built in advance of development ). This when combined with a financial strategy ( bonds being sold to finance development which increased in value dramatically after developers built ) led to Silicon Valleys success.

The story of Silicon Valley is a blueprint for success for Silicon Crossroads. Many of the component parts are already in place and Superfast Broadband is another one of those key infrastructure pieces.

Internet Marketing in Lichfield and Tamworth Staffordshire

Posted by Chris on April 30th, 2012

When SEO companies used to call me up saying that they could get my website to rank on the front page ( usually some poor salesperson who didn’t have a clue who I was ) and knew all about Internet Marketing I would casually say oh ok, so you know all about SEO ( Search Engine Optimisation ) then do you ??? of course the answer was yes. So, if I google ” SEO and Internet Marketing ” you will be on the front page will you ?? ( Usually I was doing it in the background ). Then I would give them the bad news and help them by saying well maybe if I Google ” SEO and Internet Marketing in wherever it is you are based ” you will be on the front page ??? Ummmm! Maybe .. was usually the response. ok then, last chance, what would I have to Google to find you on the front page ???

I am not TRYING to be cruel I am just saying that if you want to ring me up and tell me that you are the best at SEO and Internet Marketing then you had better be able to prove that you are !!

Nowadays there are many companies around the world who proclaim that they are Internet Marketing Experts. Previously, as explained above , I used to test this with Google,  but these days I have another tool that I use called ” HubSpot Marketing Grader “.

HubSpot is a Boston, U.S. based software company that mainly provides HubSpot based websites and promotes an Internet Marketing philosophy called ” Inbound Marketing “.

To promote the company ( and get leads ) HubSpot provides a number of free Tools like Marketing Grader ( a development of Website Grader ) and Twitter Grader.

I used Marketing Grader to look at a number of websites in the Lichfield and Tamworth area recently and that was how I came to ” rate ” Staffordshire IT as, probably one of the most knowledgeable companies in the area. I first came across them on Twitter ( where they have more followers than most other people from Lichfield and Tamworth ) and then looked at their website using Marketing Grader:

When I first looked at their grade it was 76/100. They have improved it since then to 80/100. This is an amazing score and I have only ever graded one higher score ( not in the Lichfield and Tamworth area ) which is Nikki Pilkington’s website:

which has a grade of 87/100 which is incredible. Nikki was the designer of this M&A Rainmaker blogsite.

Some info on Staffordshire IT

We are a professional website design firm based in Tamworth and Lichfield, however we are able to service clients nationally. We have very competitive prices, easy to use, clean and professional web design, and programming services.

If you give us an outline of your website or online campaign needs, we’ll return to you with a no obligation web design quote within 24 hours. We will then follow that up with concept art work before you lay out any cash. We can also offer you web site maintenance and updates to your current site, regardless of who designed it!

Not only that, last year we became Apple authorised developers, meaning we are currently working on iPhone and iPad apps too, so if you want something really posh let us know!

Staffordshire IT Services are a fully qualified and experienced graphic and web design and open source development firm. Although we program primarily in PHP, AJAX and mySQL, we also code in Microsoft .NET, and Classic ASP. We also have in-house graphic design for the front-end stuff (the bit your customers will look at).

Our web development services include shopping carts that sell your products, backend CMS to allow your employees to manage web site content, custom forms to capture data about your visitors, online or email surveys, or we can create simple 3-page brochure sites too, if that is all that you need.

Whatever your web development needs, large or small – we can and will take care of you. So why not request a quote now?

Having a website is just the start of a good internet marketing strategy: now you need people to look at it! You need to get more visitors to your site, so you need good website ranking, and it shouldn’t need to take 6 months and thousands of pounds to get to the top of Google, Yahoo & Bing.

You need a company with many years in online marketing (check), very reasonable costs (check), who are diligent and hard grafters (check), and show a willingness to constantly monitor your site alongside you, to keep you at the top of the charts! (Big check!)

From the very start we can demonstrate proven white hat (legal) SEO techniques to you and we GUARANTEE we will increase your traffic. In fact, we are so confident in what we do, that you do not need to pay a penny until you have been shown an increase in visibility of your website online!

Good, savvy Search Engine Optimisation (SEO) is not an option in today’s fast-moving markets– it’s essential and the key to success in any marketing campaign is pretty simple. The Return on Investment (also known as ROI) must outweigh the initial and ongoing outlay of funds. In a web environment, there are multiple ways in which this may be measured including online sales, enquiries through the website (be they emails, surveys or phone calls), website traffic and overall increase in brand awareness.

A well-optimised site can provide numerous benefits, as long as the site is designed well in the first place. It is important to optimise a site for the most relevant terms whilst at the same time including more popular, generic key phrases.

Please feel free to give us a call on 01827 313111 and we can provide a free SEO report for you.

The Biggest Lie I ever heard about Web Marketing in Lichfield !

Posted by Chris on February 7th, 2012

Well actually this lie about Web Marketing was not heard in Lichfield but received in an email from U.S. Marketing guru, Charlie Cook, whose blogsite and article with a title similar to mine is here . Hopefully Charlie will be o.k. with me borrowing from his email ( initially ) and blog post.

You really want to take the time to follow this link ( here it is again )

and read it before coming back to my blog post.

The gist of it is this: Business people realise that they have to invest considerable amounts of money, time, skill, knowledge and effort into” bricks and mortar sites ” like for example a new restaurant in a chain of restaurants or a new office location in an expanding company but they think that they can open up the Internet or online part of a company for nothing and in a short space of  time, with no skills or knowledge and little effort.

They then wonder why it has not worked.

Charlie says ” Isabela, a successful restaurant chain owner,  knows that when she opens a new restaurant, it’s a big investment. On average it takes, $494,888 to open a restaurant. Yes almost a half million dollars. Of course, within 18 months the typical restaurant is grossing $1,171,629 a year and making a profit of $91,103 – which isn’t bad at all.

How about Isabela’s online business? How much did she spend to get it up and running? Practically nothing – and no surprise it makes practically nothing. ”

I often say to people ” Treat your website like an online sales team ” . Now guess what – a successful physical sales team takes  all the things to build that I have mentioned earlier money ( and some ! ), time, skill, knowledge, experience and effort. Not to mention the fact that you need tools, processes and systems in place to monitor the performance and effectiveness of your salesforce. Those of you that have built a salesforce
( accountancy, law practice etc etc ) know that getting the right team is an extremely difficult and time consuming process.

Charlie reckoned that Isabela’s Internet business could be making $200,000.00 for her but was actually making virtually nothing. This is like a salesperson carrying a ( profit target ) of 2 restaurants worth. To generate $200K the investment would be huge.

I whizzed Charlie’s email off to one of the Director’s of a company that I work with and he came straight back with:

” I always say to the retailers I speak to that want to be e-tailers that the web store needs to be treated like any other store, and will require time and investment if it’s going to be a success on the same scale. “

So, maybe this will help ?? When you are thinking about starting an online business think about it like opening up a new restaurant, a new store a new branch or building a new salesforce and maybe you will get things into perspective !!

Internet Marketing Strategy Lichfield

Posted by Chris on January 27th, 2012

If you live in the Lichfield, Staffordshire area and are interested in learning more about Internet Marketing Strategy and Strategies then please feel free to contact me via this website or one of the Social Networks listed below. ( You can Google me for more ).

One of the objectives of Internet Marketing is to be found for relevant e.g. Google searches like ” Internet Marketing Strategy ” . If you are reading this then you found it during some search or other for something like the phrase I have mentioned. I did not pay to be listed in a Directory or to have an advert on Google ( Top results or right hand side results ). I simply wrote about this subject.

I have been an Information Technology professional since leaving the Navy in the 80’s and have experience of sales, marketing and business strategy.

Terry Herbert with some of the Saxon Hoard.

Internet Marketing has been a passion of mine for the last 10 years or so since I realised just how many people were using search engines like Google to find information, products and services.

I came to the conclusion many years ago that we tend to lag 6-12 months behind what the U.S. is doing ( although not everything is invented in the U.S.  !! ) and so I have deliberately made and developed contacts in the U.S. so that I could keep up to date with the real cutting edge of Internet Marketing. So, for example I was a beta member of Google + which grew out of the West coast of the U.S. This means that I feel connected to Silicon Valley even though I have not lived there ( I have visited on a couple of occasions ). I guess I am missing out on some of the Silicon Valley action but I love Lichfield and Staffordshire.

Other companies which typify what I regard as the leading edge in global Internet Marketing include Boston based  HubSpot and more recently San Francisco based Twylah.

There are a number of Marketing and Internet Marketing posts on this blogsite that might help you ( Try searching for Marketing Newsletters as a start ) and I am very happy to discuss specific thoughts, issues and challenges directly.

UPDATE: I am now a Digital Marketing Mentor with the Six Figure Mentors if you would like to find out how to get visitors, traffic, leads, orders and cash from your website please click >>>>>>>> HERE <<<<<<<<<



Social Network Links!/cwindley

Letter from Marketing No 1.

Posted by Chris on June 22nd, 2011

Dear Managing Director/C.E.O./Owner/Proprietor/Boss,

The way that people seek information and buy is changing rapidly, dramatically and forever.

You have probably changed the way that you buy some things – using Google to search for things, holiday booking sites for great deals and price comparison sites to compare prices. If you have young people in your family or know them you will see them using Google for the answer to nearly everything !

This change puts the power in the hands of the searcher and buyer. They will seek information on your products and services when they want to. They will to some extent ignore your ” Interrupt driven ” efforts to make them think about you, your products and services ( Mailshots, emailshots, telemarketing, advertising etc. etc. ) in the same way that you may ignore people trying to sell you things in this way. Although you still may catch them at the right time or with the right offer.

Of course the fact is that we are part way through this process and so some of the older ways are still valid now and will be for some time.

This change in the way information is gathered and products and services are purchased has been facilitated by the appearance and development of the Internet.

Of course, at present, some people use  the Internet a lot and some people not so much. You might use the Internet for email but may not be on Facebook or Twitter.

If we look at the graph above we can see a number of things:

1. That business to business marketers ( B2B ) have a range of options to get the attention of their target customers. 4 of them are Internet related ( social media, virtual events/webinars, search engine optimisation ( SEO ) of websites, paid search advertising ( PPC ). 1 can be Internet and/or traditional media related –  Public Relations. The rest are ” physical ” – phone calling, mail shotting ( N.B. email shotting is Internet related ) , attending a tradeshow or advertising in physical media e.g. a paper or magazine.

2. That 6 of them are outbound or ” PUSH ” marketing and 3 of them are inbound or ” PULL ” marketing. ( Although I think that paid search and Internet PR can also be regarded as ” PULL ” marketing in some ways. )

3.  That marketers themselves expect to put more time and money into the first three to five than the last four.

You probably know quite a lot about the last four ( although each of these needs to be done well to be effective at all ).

You probably need to know more about the first 5 ( plus email shotting ?? ).

Subsequent ” Letters from Marketing ” will help you to work out where you are in terms of your preparedness and ability with these 5/6 and also how you can develop these areas.



Return on Internet Marketing spend using HubSpot

Posted by Chris on February 25th, 2011

The reason that I recommend that my clients use HubSpot Inbound Marketing software is because I want them to be in control of thier Internet Marketing spend and investment.

When researching for this article I quite liked this post here

which offered a ” Common Sense ROI strategy ” which basically was ” Increase the traffic to your website OR increase the conversion of traffic to leads OR both “.

Within that simple advice are hidden some basic things that some people just do not understand.

As I have said in earlier blogs the key to a website is how often it is found by the right people ( for the product or service that you are supplying ) and it is of lesser importance what it looks like as long as it converts visitors to leads well.

As very few Internet Marketing and Website Design companies understand this very few of them ask a critical question ” What ( words and phrases ) are you trying to be found for and who are your likely customers??  ”

In fairness those that do often struggle to get a response because thier clients simply do not know the answers to these questions. ( The answer to the first part of the question requires that the client put himself in the mind of thier client and think what they would type into Google in order to find the product or service that they provide . The answer to the second part of the question requires that they understand the typical profile of thier target customer. )

When you have your website being found by lots of the right people then you have TRAFFIC !! The you only need to convert that traffic to a lead. ( To be a lead you need some information about the enquirer e.g. name and email address. )

Conversion of traffic into leads is an art that I will not go into here.

The reason that I recommend HubSpot Inbound Marketing software to my clients is that I want to know ( and they need to know ) how much traffic they have; how it is increasing ( hopefully ! ) over time and where that traffic is coming from.

Is it coming from e.g.

Direct Traffic ( someone just typed in the name of your company – implying that your name is well known for that type of product or service )

Organic Traffic ( implying that you ARE being found for the words and phrases that you have optimised for )

email traffic ( implying that you are getting people signing up to your blog/website and your email camapigns are working )

Referrals ( implying that other people are spotting and highlighting and propagating your information )

Social Media ( implying that people are following your Facebook, Twitter, Linkedin pages and that they are following these back to your blog/website ).

etc etc

Once we know what is happening to our traffic and where it is coming from we can fine tune to get more and then to convert that traffic into leads and then, all importantly, into sales.

Once we know how many of what product or service we sold ( at what price and profit ) we can work out what our Return on Internet Marketing spend is.

Driving Internet Leads using HubSpot and a Sales & Marketing machine

Posted by Chris on January 4th, 2011

Happy New Year !!

Over the holidays this video came out from Serial Entrepreuner, David Skok, who is clearly a HubSpot fan..

and it is really a great addition to the blog series that I have been writing.

In fact I would say it is really the linchpin of why I am interested in HubSpot myself – which is ” How to get more sales using HubSpot Inbound Marketing ” !!

So, I would really recommend that you take a little time to view the presentation/ slide show.

Driving Internet Leads for UK SMB FutureLine using HubSpot – Part 3

Posted by Chris on December 23rd, 2010

Following the last blog

we got the 2 landing pages done as discussed earlier.

The visit/lead tracking system is working and we can see recent visitors details. These can be transferred to a CRM system and is probably the easiest one to do this with although other are possible. We will address this shortly but for now the visit and lead records will be held within HubSpot ( they are always held in both places anyway ).

We had done some work around keywords/phrases – looking for words/phrases that were relevant but not too competitive – and we input these to the HubSpot system. We also had the HubSpot system look at the keywords/phrases being used by typical competitors. The HubSpot system identified which keywords/phrases were ” stronger ” than others.

The HubSpot system will show where the visits/leads are coming from in terms whether they are direct ( someone types in the FutureLine url ) via a Google search or from e.g. The FutureLine Blog, Social Media or Press Releases.

Typical Social Media sources would include:

– Delicious

– Digg

– LinkedIn

– Reddit

– Sphin

– Twitter

– Yahoo Answers

– Yahoo Buzz

– YouTube


We set up the FutureLine Blog and discussed the type and composition of beneficial blogs. It was noted that there should be ” Call to Action ” pieces at the end of each blog. HubSpot gets many of its leads via the HubSpot blog.

We also discussed what defined ” strong ” links and noted examples of these. They include e.g. links from high ranking blog sites; links from Press Release sites.

We also discussed the fact that we could ” buy ” traffic using Pay Per Click or Media buying ( CPM ).

We determined to get the ” Call to Actions ” set up on the website together with the landing pages that we had built.

We would also do more work on keywords and phrases and when we had arrived at the best words and phrases give consideration to including these words and phrases on the website and in blogs.

We would also do more research on the ” Top 10 questions ” asked by FutureLine’s customers and prospects.

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