Letter from Marketing No. 3
Posted by Chris on June 29th, 2011Dear M.D./C.E.O./Owner/Proprietor/Boss,
In letters 1 and 2 we have discussed why you need to put in place a Digital Marketing Strategy.
Let’s just say that all the ” old ways ” of marketing ( so called traditional marketing ) are not quite dead yet. Depending on your business many of them may still be relevant now and for some time but, for sure, the world is changing fast.
In the more recent world the company website was a sort of ” electronic brochure ” or ” presentation ” of your company. It was probably created by ” creatives ” ( graphic designers, marketing people ) or ” programmers ” ( software developers ). You referred people to your website by putting the web address ( url ) on your business cards ( along with your email address, phone and fax numbers ), brochures, mailshots, vans, lorries etc etc.
If the website was found by a Google search on ” your company name” then everything looked good. Or did it ??
The problem is that unless you are a really famous/well known company then people will not search on your company name. They are more likely to search for a product or service which they hope will then lead them to some information and then the best company to supply that product or service.
If say you needed help with your swimming pool in Staffordshire you might Google
” Swimming pool repairs Staffordshire “.
When I did this I got a load of Google maps results ( N.B. !! ), a load of yell.com results ( N.B. ), a company that said it was Staffordshire based but was obviously in Essex ! and one
http://www.leisurelinespas.co.uk/index.asp
that had good information and was in Shropshire – ok, close enough 😉
This brings us to the first point in the Digital Marketing strategy:
That you must know what you want to be found and known for – your products, your services, your advice and your philosophy – and your website ( and associated blogsite ) must be found by Google for those search terms.
To borrow from my friends at HubSpot the overall mantra is to:
1. Be found ( for relevant search terms )
2. Convert ( visitors into leads )
3. Analyse ( where you got your visitors from and how )
Find-Convert-Analyse.
The second point is that there is very little point in investing time and effort in a Digital Marketing Strategy unless you know where you started ( how many visitors/leads/sales you are getting at the moment – your baseline ) and how you are are progressing in your efforts.
Over time we will suggest that you do many things to drive traffic ( visitors ) to your website e.g. write blogposts, do Internet PR, start and run Twitter, Facebook and Linkedin pages on top of ensuring that you are found for relevant terms but what you must do is to understand what is working and what is not.
Typically your website will have a level of visitors who are finding you directly ( they know your url ) or indirectly ( they know your name and type it into google or they have typed in a search term that has resulted in them finding your website or blogsite ). You will add to this base traffic with referrals from e.g. Facebook, Twitter, Linkedin or another website or wherever.
You want to know what works ??
Did you get more visitors ( leads and sales ) from blogging, posting on Twitter, Facebook or Linkedin ??
Which blogs/posts/Tweets worked and which ones didn’t ???
http://mandarainmaker.co.uk/wordpress/2011/07/05/letter-from-marketing-no-4/
http://mandarainmaker.co.uk/wordpress/2011/06/28/letter-from-marketing-no-2/
http://mandarainmaker.co.uk/wordpress/2011/06/22/letter-from-marketing-no-1/
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