M & A Rainmaker

Poundbury Systems is in the Cisco mentor programme and receives a regular monthly mentoring session from Cisco mentoring partner Channel Intellect.

The bad weather in January and various issues in December meant that the Channel Intellect representative John Shannon could not get down from the Wirral to Dorset.

In December the mentoring session was carried out using the telephone. During the session a number of critical areas were discussed such as the order forecast and the commitment to those orders being received and personal coaching. The mentor came off of the December update feeling that he had heard the words but needed to see the facial reactions and other body language that accompanied those words.

Given the appalling weather conditions in January it was decided that another remote review was required but this time Cisco Webex video conferencing would be used.

Cisco Webex is a low cost video conferencing solution that is suitable for small and medium sized businesses to use. ( ie suitable for Poundbury, Channel Intellect and Poundbury’s customers ).

When John came off the January remote review he was convinced that messages  were received, understood and committed to.

Cisco Webex video conferencing makes business sense for a  number of reasons: Reduced travel time and cost; reduced carbon emissions; business continuity and the ability to see the whites of peoples’ eyes !