Investing in Companies – Prioritising the P’s !!
Investing in a Business October 21st, 2009We have talked about the use of the “ P “ words as an aide memoire to ensuring that a proposed investment has the right ingrediants.
The main P words that we are using are People, Proposition, Profit, Potential and Plan. After some considerable deliberation I have decided to prioritise them in this order. Let’s look at why and also add some meat to the bones of each of these points.
Certainly you could debate my ordering considerably. You could say, for example, that without the right Proposition, the right idea, nothing else matters. You could also say, especially in the light of Google, Facebook and Twitter, that Potential is more important than Profit. However I think that lots of people would agree with me that Profit is, generally speaking, more important than Potential.
I have put People at the top because I believe, and indeed I have seen, that People can make an average Proposition really work and that People can also really kill a good Proposition. In that sense People are more important than the Proposition. I think that it is also the case that a lot of business’s are similar to one another but the thing that differentiates one similar business model to another is the People that are running it. In addition, almost all Propositions will be challenged really hard during their business lifetime and it is the People that will recognise the challenge and fine tune it, rise above it, side step it, go around it or simply change the original business model in order to succeed. This seems to me to be almost inevitable – that the original business Proposition will have to be changed in the light of experience to succeed.
If People are the most important aspect of the company that you are proposing to invest in then what are we looking for in those People ?? ( We don’t know how many People we are talking about here, or what roles they hold ). If you are talking about a number of People then it is great to see them working as a team, each with their own skills, but working together. It is also important that there is a leader. Ideally we would like to see experience. Experience of starting and growing a start-up or early stage company.
In no particular order we are looking for a number of characteristics in these People. These will include – passion, persistence, determination, professionalism, presentability, believability, likeability, honesty, loyalty and innovativeness.
The Proposition will be our second most important “ P “. Some people would say that the Proposition is the most important “ P “ but I have explained why it is not for me. The Proposition must be logical, understandable, researched, focussed and it must generally scream “ I have to buy one of those “ or “ I can see exactly why someone would have to buy one of those “. In my experience the original Proposition rarely stands the test of time fully intact. It is almost always “ not quite true in the light of experience “.
If the People and the Proposition look good then we come to the debate about Profit and Potential. We must also consider whether we are talking about Gross Profit ( Transaction Profit ) or Net Profit ( Trading Profit ). Profit before all overheads are considered or profit after all overheads are considered.
What we know from, for example, the dotcom experience, is that companies that have relatively small transactional revenues and profits become hugely valuable when huge transaction numbers come into play. In other words if they are scalable and replicatable globally then small amounts of revenue and profit turn into massive overall revenues and then profits because of the huge numbers involved. ( Microsoft, Amazon, and eBay might be examples of this. )
Profitability ( It costs me this, I sell it for that and make a profit of whatever ) is clearly important but it might not lead to the company being as valuable as when it had huge Potential.
It is also one thing to be asking yourself whether you will achieve a highly valuable company by going for a low profit, high revenue model versus a high profit, low revenue model but entirely another to be asking whether you should go a virtually no profit ( or negative profit ), global transaction model !!! ( Google, Facebook and Twitter being examples of these ) The founders of Google could easily see how they could get millions of transactions ( well users anyway ) but not so easily how those millions of transactions would turn into revenues and profits.
Our assessment of Potential will include considering whether it is applicable globally and whether it is scalable and replicatable.
The final thing that we will look for is a Plan. A financial plan ( sales, costs, profits/losses,cashflow ) and a business plan ( How is it all going to happen ). This will be clear, simple, achievable ( at least on paper ) and concise. I put the Plan at the bottom because, inevitably, it will change !!

December 11th, 2010 at 2:20 pm
Chris,
Your two blogs on investing are simply great.
Moreover, although Marketing (as usual!) grabbed their 4P’s a long time ago, your 4 p’s are great for the investor. Your openness about the Management Team is particularly important. I certified as a “Small Business Counsellor” through Durham University Business School (DUBS) 15 years ago. This was part of my MBA route, under the heading of “Assisting the Growing Company!”
DUBS, Business Counsellor’s 3P’s were Performance, Potential, and Project.
My speciality became Performance in the Market, which meant evaluating the Company’s ability to Sell, the Project (Product or Service) likely growth in the Market potential. In addition, the Management’s ability, commitment and leadership to grow the company and succeed in the project.
I had a financial whiz kid, who I met on the course, doing the Financials and Profit performance. He is now a successful VC and BA, a very wealthy man. He was also the clearest Financial Management Thinker I have ever worked with. He taught me “Spotting the Financial Anomaly”, as well as ‘willing buyer willing seller pricing’ and “after adjustments”!
We started as Business Counsellors together, initially much of our work was ‘pro-bono’, or paid in kind (friends and family). However, it WORKED. We were assisting GROWTH, and some of these businesses were attracting VC interest. This brought us to the attention of VC’s who asked US to assess possible investments.
It is here were I make my point building on the great advice you have given.
Normal due diligence is like the Mortgage Survey on a home, not very good and will not predict the future. You want a full structural survey as its lots cheaper than a major repair or the loss of the entire property!
That was what we did.
A Business Structural Survey, 3-5 days inside the company looking at Sales (Key), Financial and Management assessment.
• How good is the Company’s Performance?
• How strong is the Potential for growth?
• How sound is the specific Project?
When dealing with, as we often were, the Owner/Manager then we recognised that they had been growing the business by solving one problem at a time, simply pragmatic learning by doing. We had to look past the start-up phase to the growth and prepare for sale phase. At sale then the Management Capability is a key factor in selling price and terms. Therefore, often this became a development project (Training and Coaching) the Owner/Manager!
I would suggest that Product, Sales Channel and Market are key indicators of likely successful investment. The OBJECTIVE assessment of these, by an expert, is the best way of avoiding investment loss, and the best predictor of likely investment success.
December 11th, 2010 at 5:28 pm
Hi Brian,
Thanks for taking the time to read these two blogs and for your kind comments.
I felt I needed to go back and read what I wrote to answer your question fully. ( A lot of this I wrote just after 5i was sold to 365iT and it was fresh in my mind ).
Quite rightly you point out that the cost of getting an investment wrong is huge, as is the likelihood of getting it wrong.
As I am sure you know a typical VC will reckon on getting 1 in 7 to 1 in 10 of their investment decisions right IF they are lucky.
This terrible ratio is a reflection of the enormous number of things that can go wrong.
Unfortunately it is a ratio which is familiar to me
I can tell you that it cost me many more times what it would have cost in ” Business Structural Surveys ” in failed investments !!
Your mention of owner/manager/management team is also very relevant.
One of the biggest problems with owner/manager/management teams is ” getting their head in the right place ” about investors.
Most investors invest for a return. They only get a major return on an event like a share buy back, floatation or sale. ( they might also get dividends or a package on the way through but often not ).
Some investors are ( can afford to be ) more flexible than others when it comes to meeting the terms of an investment.
The basic ” contract ” is this : The investor invests so much money for shares in the company on the understanding that the management team achieves an exit within an agreed period of time e.g. 3 to 7 years.
This contract is ( to a large extent ) irrespective of
” problems “, the state of the market or economy or any other reason for not exiting as agreed.
Sometimes as the “E Day ” gets closer ( some ) management decide that they don’t like the original terms of the agreement. I say - an agreement is an agreement !!
Ideally the whole management team understands and works towards the objective - a successful exit for the investor and the management team.
January 30th, 2011 at 5:07 am
Your openness about the Management Team is particularly important. I certified as a “Small Business Counsellor” through Durham University Business School (DUBS) 15 years ago.?
January 30th, 2011 at 2:37 pm
Thank you for your comment. There are a lot of things about investing in companies that you only find out after you have done it ( a few times ) !
August 21st, 2011 at 10:02 pm
http://www.forbes.com/sites/martinzwilling/2011/08/20/with-great-startups-its-all-about-the-execution/
It’s all about the execution !!