M & A Rainmaker

If you are looking for a phone system in Dorset then Cisco FutureLine is one of the most popular systems to be installed by small and medium businesses in the Dorset area.

Companies ranging from lawyers to wealth management companies and garages to marketing and PR companies are benefiting from the flexibility, support, low cost, ease of moves and changes and advanced technology that Cisco FutureLine phone systems bring.

These are just some of the quotes from happy Dorset businesses that have bought Cisco FutureLine phone systems:

“Initially we opted for FutureLine because of the flexibility it

gave us. When we first started we weren’t sure how fast we

were going to grow and we needed to ensure that whatever

we choose we would always have flexibility. When we

recently added an extra member of staff, we simply placed

an order and within 24 hours the new phone was installed and

being used. The ease of use is great. The FutureLine team is

easy to deal with, they are very knowledgeable and always

quick to respond to any query. Also I now only have one bill to

pay rather than several and about the best thing is that it’s

about half what it used to be”.

Tim Gallego – Partner – Poundbury Wealth Managment

“The Futureline phone system offered us all the features we

needed at a price that suited our budget. We now have a

new phone system and we are paying less a month for phones

and line rental than we were before. We’ve used ring groups

and hunt groups to make sure we never miss a call. We can

see which number the customer has called so we can track

sales campaigns and we can review call records to help us

plan better for the future.”

John Johnston – Manager – Ford Harbour Bonfield Garage

“We wanted a phone system that would give us ultimate flexibility

whilst still ensuring that we paid a fair amount for the

features we needed. The ‘all inclusive’ package from Future-

Line allows us to easily manage our budgeting. The flexibility

has been fantastic for us. We have moved offices several

times and there is never any fuss – just a simple, quick move.

Each time we add a new member of staff it is a simple, quick

process. We know in advance what it is going to cost, so planning

and budgeting is easy.

Natalie Gamble – Partner – Natalie Gamble and Associates.

Contact FutureLine on

0871 594 3555 or

email at: info@futureline.net.uk

Why choose a telephone system from Poundbury Systems?

We have range of options that not only suit your business, but can grow and change as your business does.

Flexible – Simple – Effective

The features you need, at a price you want.

All our Telephone Systems all contain the following features

Our standard telephone systems come with all the features below needed to successfully run any business. Apart from all these useful components, we can also customise your system to provide what you need for your individual business.

Free calls within your own company – All calls to your other offices or home workers equipped with our VoIP phone are entirely free of charge. Calls to other land lines and mobiles are cheaper than BT’s standard rates.

Lower call charges to everyone else – Our phone call charges are significantly lower than most national phone companies’ standard prices without compromising any quality.

Single Bill, Single Point of Contact – One bill and one phone call for all your calls, line rental, broadband and even your IT support.

Main number voice mail – Collected from the phone, remotely or by e-mail. Callers can leave a message out of hours or when your reception staff are busy, safe in the knowledge that their call will be returned swiftly.

Individual voice mails – Any employee you choose can have their own voice mail. Messages can then be forwarded to their e-mail account, mobile phone or can be accessed from their desk phone.

Individual call forwarding – Individual phones can be set to Do Not Disturb. Calls can be forwarded to other extensions, mobiles, home numbers etc.

Presence Indication – See when your colleagues are already on the phone – Have you ever transferred a call to somebody only to find that they are engaged? See with ease who is on the phone or available.

Fully customisable – You can turn on and off features, or add them at a later date.

Easy access to call reporting – Reports are available for you see exactly who has been calling where and for how long. These are issued automatically with each monthly bill.

Geography free – The system can receive numbers that are normally associated with different parts of the country – London for example.

Music on Hold – let your customers hear music while they are on hold.

Home workers – The system can support remote users so working from home becomes easier.

Road Warriors – The system can connect you with those members of staff who are always on the road.

Demonstrations

If you would like to see and try one of our phone systems, just call us and we will arrange for a free demonstration.

Additional Services
PSL can supply any other services you might need for your new telephone system, such as a broadband (ADSL) lines and routers. We can also provide servers, PC, e-mail and anti-spam service through to desktop PC support.

Common Additional Options:

Automatic greetings – Many professional companies are now or will soon be required by legislation to ensure industry specific announcements are made to each and every caller. Remove the worry for you and the hassle from your reception staff by recording the important messages and letting the system automatically play them for you.

Automatic call routing – Callers can choose 1 for sales 2 for accounts etc. This can save resources on reception and enable calls to be answered with more speed and efficiency.

Paging Service – Do you need to know about emergency calls out of hours? – No problem at all with our system.

Conference calls – Easily talk to any other group of people without the need to get in the car.

Personalised numbers – Individual users can have their own direct dial number – where only their phone will ring – ideal for you to give to your premium clients. These can be geographic i.e 01 or 02 numbers or non-geographic numbers such as 0800/0844/0871 etc

Multiple company numbers – The system can accept calls to multiple numbers and will display the number the caller has dialled – i.e. ‘Sales Order Line’.

Operator software – this can give specific users the ability to drag and drop incoming calls and see the status of all users within the organisation.

Company Specific Directories – these can be synchronised with ‘off phone lists’. Public folders in Microsoft Exchange can be linked to the phones for example.

Click to dial – allows you to select a number on your desktop and dial it by clicking with your mouse.
Screen pops – can show you information about who is calling and be linked to your other internal software, if the necessary external connectors are made available to us.

Time aware behaviour – The system can do different things automatically at different times of day. i.e. all calls to voicemail after 5.30pm.

Handsets
There are a choice of handsets and we can show you all the options at our demo facilities in Dorchester.

If you are looking for small business phone systems and you live near Telford or Shrewsbury in Shropshire then I highly recommend that you talk to Vanilla Communications

http://www.vanillacomms.co.uk/

who have recently become a Cisco FutureLine Partner

http://www.futureline.net.uk/

and who are able to provide a full communications solution. They say :

” VANILLAcomms is an independent and whole market provider of Business Communications solutions. We work with you to provide the entire communications platform, comprising of Mobile, Fixed Line, Data, Conferencing and IT Services.

Let VANILLAcomms take the stress out of Business Communications for you, allowing you time to focus on your business.

Whether you are simply looking to save money on your monthly mobile telephone costs, undertaking a full audit and reconfiguration of your communications infrastructure, or somewhere in between, VANILLAcomms will create relevant and effective solutions for you.”

This blog describes an effort to drive Internet leads for U.K. S.M.B. FutureLine using HubSpot’s Inbound Marketing process.

FutureLine ( http://www.futureline.net.uk/index.html ) is a U.K. based Hosted Voice solution being promoted to SMB’s and SMB resellers in conjunction with Cisco Systems. FutureLine addresses a particular demand from small SMB’s ( say 1-50 telephone users ) for a Cisco based hosted voice solution. The FutureLine solution allows small SMB’s to adopt Cisco solutions at a very low initial cost and then to upgrade seamlessly and inexpensively and grow as the business grows.

As a Hosted or SaaS ( Software as a Service ) solution it is believed to be best practise and important that the FutureLine website and FutureLine marketing messages be found by interested SMB buyers via Internet search.

It is believed that FutureLine’s target market will find FutureLine via Internet search to a very large degree and indeed the Internet Marketing efforts carried out so far bear this out as there have been a number of leads and indeed sales that came from Google searches.

I have been aware of HubSpot for some time ( see earlier blog posts on them ) and there are a number of interesting parallels here. For example:

• HubSpot’s founder, Brian Halligan, founded HubSpot when investing in and mentoring SMB’s. He realised that a different marketing approach was required to really drive sales.
• HubSpot has a dual focus on the SMB end user and the SMB reseller as with FutureLine.
• HubSpot has a very sales orientated approach which fits with the sales philosophy that we and FutureLine believe in. We all believe in tracking visits, leads and actual sales.

Those involved in this effort are already aware of some of the main principles of on Internet marketing e.g. the importance of relevant content, on and off page optimisation and good, powerful links.

We are also aware of the main components of the HubSpot solution e.g. website usage tracking, content management, SEO, CRM etc etc

We also have a network of experienced and potentially suitable contacts and resources, including website designers, SEO specialists, Social Media Marketing experts, CRM consultants, HubSpot qualified resource, Sales and Marketing specialists, P.R. Experts and Business Strategy and Business Value Creation specialists.

We decided that, in this instance, whilst it was obviously very important to generate leads for FutureLine it was also important to work through and prove the HubSpot process thoroughly.

It was decided that the first tasks included a thorough review of FutureLine’s target markets ( even though this has been done before ) which are broadly SMB end users and SMB ICT ( voice,data, PC/Server/Application ) resellers and a review of the message to each of these target markets.

It was also important to install HubSpot tracking and content management code on the FutureLine website so that we can gat a clear picture of the situation regarding visits, leads and sales , now and in the future.

Further posts will follow as we work through the effort.

Get a Cisco SPA504G phone system

FREE with the FutureLine Hosted voip solution.

£25 per month plan

which includes:

Line rental, unlimited calls to UK geographic numbers and

landlines in more than 30 countries, voicemail, music on hold,

hardware and software support and much more…

What’s in it for me?

(Why become a FutureLine reseller?)

Great up front & ongoing commission

Low risk & low cost

Simple to sell & install

Cisco branded products

Free training & demo kit

Enhance your product portfolio

Sign up before the end of November 2010 and you will receive

50% off any additional demonstration equipment you buy

and a FREE SIP trunk!

www.futureline.net.uk

To talk to us about FutureLine and how you can get involved call

us on 0871 2080034 or email us at reseller@futureline.net.uk

Cisco phone systems provider Poundbury Systems ( http://www.poundbury.com/ Telephone – 01305 259849  ) is providing futuristic phone and video conferencing systems for Dorset based Small and Medium Businesses under the banner ” Futureline “.

Awareness of the installation of High Speed Fibre Optic networks in Dorset has been raised by eg http://www.dorsetforyou.com/broadband and http://www.teamdorset.org.uk/Business/Broadband-Survey?pgid=153 and Poundbury Systems is building on this awareness by offering local businesses low entry cost phone and video conferencing systems from Cisco Systems
( N.B. BT and Cisco are sponsors of the 2012 Olympics ).

Poundbury Systems are offering a package that will provide Small and Medium Businesses with a phone and web conferencing facility starting at

only £99 per month.

Cisco and Poundbury are thinking ahead to the time when Dorsets roads will be full of people heading to and from Weymouth and Portland and the Sailing Olympics and also thinking back to the recent winter months when snow prevented travel around Dorset.

For many reasons we need to ensure that we can conduct business irrespective of whether we are physically at a place or not. Of course there is always a need to meet people in person but many of the business discussions that we have can be conducted via email, phone, video conferencing and the Internet.

If we prepare for extreme road or weather conditions then this is a basis for a high speed, resilient, reliable communications system.

It is also the basis for a ” Digital Dorset ” which will encourage inward investment and migration.

Poundbury Systems phone and video conferencing systems is flexible and scalable – phones can be added incrementally – one or two at a time and at very low cost.

Call Clare on 01305 259849

to discuss your requirements in more detail.

Dorsets Global Production company IPP Joules defies the snow with an Asterisk based Phone System from Poundbury Systems and Microsoft Small Business Server

That was the news from Poundbury Systems this week. With most of Dorset (and the UK) hit by snow and ice, what was the impact on local businesses?

Poundbury Systems have long understood the benefits of flexible working solutions for their customers and this week the foresight in this approach showed its true value.

‘Many of our customers had issues in getting some or all of their staff to their offices. The solution was simple. The Microsoft Small Business Server based remote working facilities that we had set up allowed staff to use their home PC’s to have quick, easy and secure access to their work files. No time was wasted and no business was lost. The picture was completed by diverting the Asterisk based phones to home and mobile numbers, something that is quick and easy to do.’ commented Clare Jenkins, Director at PSL.

Bob Cottell of ipp agreed “At ipp, much of our work is time critical and, as we deal with our clients around the world, guess what – they don’t care what the weather is like in the UK and they expect us to have contingency plans in place. During the current weather, we are able to work equally well from home as we can in the office, thanks to PSL putting ‘remote access’ in place. We can access information and documents on our servers as normal, maintain email contact with clients and use ‘instant messenging’ as an effective way to maintain internal communication.

PSL has given us the flexibility to allow staff to work from home, delay coming into the office until the roads are less icy or even leave early to avoid congested roads. We are able to spend less time worrying about the weather and road conditions and more time maintaining service levels for your clients, during these chilly times.

Many thanks to PSL”

With more snow predicted, if you would like any advice on how you can minimise business disruption, contact Clare and her team on 01305 259849 or enquiries@poundbury.com.

For Global Production and Distribution Solutions contact IPP Joules at http://www.ippjoules.com/

If you are looking for Asterisk based phone systems in Dorchester Dorset then please give my friends at Poundbury Systems in Dorchester a call.

They  provide computer and Asterisk based telephone systems and related software, hardware and networks to small and medium sized businesses. They have many years of experience of doing so and  are technically very competent. 

They  use plain English wherever possible rather than technical jargon and  focus on what technology can do for your business rather than bits and bytes.

Many of thier customers have confirmed that they live up to thier philosophy and objectives and you will find customer testimonials in the news section on thier website.

Please contact Clare at Poundbury for clear, simple advice on how to make technology work for you.

http://www.poundbury.com/