M & A Rainmaker

I was listening to a HubSpot Inbound Marketing webinar, that was being transmitted to the U.K. and other countries around the world, the other day when the statement was made ” people spend loads of money and time on the look and design of their website when what they should be spending money on is being found AND converting people that find the website into leads “.

As I was driving from North Wales to the Midlands today I was thinking how true that was and how pointless it was to have a great looking website that nobody found!

It was, I thought, a bit like having a great looking house in a very undesirable neighbourhood.

Which led me to that well known saying of Estate Agents and property developers ” Location, location, location “.

A definition of which might be :

” identical homes can increase or decrease in value due to location “

which I found here

http://homebuying.about.com/od/marketfactstrends/qt/013008_location.htm

and we might translate that into:

” identical websites may be more or less valuable ( productive ? ) depending on their location ( position ) in search engine searches ” .

Yes, if two websites were designed or looked exactly the same but one got found and converted visitors into leads whilst the other did not get found or even got found but did not convert visitors into leads then that would make the same website much more valuable.

Furthermore if we add this property view:

” Generally, buyers will get the best return for their money if they buy the worst house in the best neighborhood. ”

We might even say that if there were two websites and one had a much ” worse ” design/look than the other but that website got found in ( relevant ) searches and converted customers into leads it too would be more valuable than the other.

One of the reasons I had been thinking about an analogy was because I have to give my first HubSpot presentation shortly to people who are not Internet Marketing aware or probably not even very Internet aware.

There are probably more aspects of the property analogy that I could develop. e.g. that once you have got the right location for a property ( the right search position for a website ) one of the next most important things is that the key rooms are there and are right e.g. the kitchen, bathrooms etc etc.

more later ….

Yesterday I was at my pub, The Glan yr Afon Inn in North Wales, for the review of our sales over the Christmas and New Year period.

I was online using the BT OpenZone connection that we have in the pub when I heard the manager Ian guiding in some visitors ( if you follow your Satnav rigidly to CH8 8HE you just end up going up and down the A55 forever ! ). A couple eventually arrived with a young black labrador ( who was equally welcomed in ) and explained that they were travelling from Holyhead to London had been delayed between Holywell and Holyhead ( it looked as though there was an accident or something ) and had phoned thier son and asked him to find them a place to eat using the Internet somewhere near Holywell. He had found The Glan.

This was not a surprise as we come up on many different, relevant Internet searches eg

http://www.google.co.uk/search?hl=en&q=pubs+in+ch8&btnG=Search&meta=&aq=f&oq=

http://www.google.co.uk/search?hl=en&q=pubs+near+holywell&btnG=Search&meta=&aq=f&oq=

http://www.google.co.uk/search?hl=en&q=restaurants+near+holywell&btnG=Search&meta=&aq=f&oq=

and we do so via Google maps and various other natural listings e.g. via our website itself ( which has been SEO’d to some extent ) and pub directories and social networks.

Also we now have about 40 reviews online some of which are fantastic like this one

The Glan Yr Afon Inn, Holywell‎

By Young couple – 11 Aug 2009

Positive: Wonderful reception when we finally arrived (not until midnight!!), friendly and helpful staff. Lovely location and peaceful. One of the best places that we have stayed. …‎

www.booking.com/hotel/gb/the-glan-yr-afon-inn.en.html?…

so in many ways we expect to be found by people searching the .net but there is still great satisfaction in doing so.

When people register to stay with us we ask then how they heard of us so we know that we get a lot of people from the Internet.

The Booking.com website is a particularly useful source of customers for us

http://www.booking.com/hotel/gb/the-glan-yr-afon-inn.en.html?aid=307415;tab=4

and we registered with this booking site after a global review of what websites came up when people tried to find eg bed and breakfast in Holywell from a foreign country like the USA.

We do use more traditional forms of marketing like advertising ( in local papers and magazines ) and we have particular success with postcards that we give away in the pub and are sent to people all over the world. We put up posters regarding events that we hold.

We also have a database of customers that we have collected over the years and we use this to send email and snailmail shots out. Here’s our latest newsletter which we send out by mail, post and have available in the pub:

http://www.glanyrafoninn.co.uk/Mailshot/Glan-xmas09.html

We also have video’s on the Internet

http://www.youtube.com/watch?v=t1YGFgQHsno

an online historical society

http://www.ecademy.com/module.php?mod=club&c=5300

a blogsite

http://glanyrafoninn.wordpress.com/

a Twitter page ( with 494 followers )

http://twitter.com/GlanYrAfon

and a Facebook page ( with 152 members )

http://www.facebook.com/chris.windley?ref=name#/group.php?gid=25701627254&ref=ts

The historical society page, blogsite, Twitter page and Facebook page all need regularly updating with fresh news and pictures.