Klout is a bit like Marmite – you either love it ( work with it ) or you hate it. My Klout was falling over the last few days despite my networks growing on Twitter, Facebook, Google + and Linkedin; despite masses of meaningful, productive engagement and despite my Kred and Peer Index scores INCREASING !!
I just checked my Klout score before writing this and suddenly it is going North ( up ) again which may ( at last ) be a reflection of what has been happening recently and a trend which Kred and Peer Index have more accurately recorded.
While I was beginning to get annoyed with Klout’s failure to recognise what was actually happening in my networks I started seeing other people Tweeting that their Klout scores were falling ( inexplicably ) aswell.
Now, lots of people would say ” Why are you even bothered about what Klout says about you ? ” I happen to believe that some sort of
” Internet Influence ” score will be a factor going forward, especially for people who claim to be ” Social Media Experts “. I really think that it is mainly here – in assessing the effectiveness of ” Social Media ” professionals – that Internet Influence scores matter – oh ! and also with brands effectiveness in promoting themselves via social media which is hopefully being done by social media professionals.
One of the dangers for Klout is that it is losing “Kredibility” amongst even it’s supporters. Another danger is that it is facing new competitors – for example Synthesio recently announced that it is ” Klout for Grownups ” – which is a clever pick-up on the fact that Klout is not ” professional ” enough for ” proper business “.
The fact that Synthesio combines it’s ” Internet Influence ” measurement with ” Social listening ” is also an interesting aspect and a massive danger for Klout.
The view that Klout is ” amateur ” and ” Geeks messing about ” is widespread already.
HubSpot talks about assessing social media professionals on the basis of ” D.A.R.C. ness ” ( Do they have a Digital Network ? Can they Analyse the effectiveness of their social media campaigns? Do they have Internet ” Reach “? Do they have ” Chops “? i.e. some nouse when it comes to social media promotion . ). This is the basis of assessing ” Internet Influence “.
Klout has got to start taking things seriously. Stop messing with it’s algorithm. Communicate with it’s users and engage with them or it is going to have no Kred at all and be bottom of the Peer Index !!!!