In common with many hospitality establishments around the world The Glan yr Afon Inn suffers from enemies of the business posting rude and defamatory reviews.
The main places that reviews on The Glan yr Afon Inn are published is on TripAdvisor and Booking.com.
Reviews posted on TripAdvisor are completely anonymous and anyone can post bad reviews. The sorts of people that do post reviews are typically ex staff members – chef’s and managers particularly. They disguise themselves as proper customers.
Although TripAdvisor says that it regulates reviews it does not. It is completely biased towards the public. Even though it gives the management of hospitality establishments the opportunity to respond to reviews it does not necessarily post those reviews citing that they do not conform to it’s guidelines.
Other articles have been written about TripAdvisor on this blogsite.
Reviews written about The Glan yr Afon Inn and other establishments would be fairer if the people that posted them were required to identify themselves instead of hiding behind aliases like the cowards that they are.
For another example of the damage that ex-staff can attempt to inflict on their previous employers look here
Most of the reviews that have been posted here are also completely untrue.
There are thousands and thousands of businesses who are being defamed by enemies.
TripAdvisor is going to be facing legal action soon over the defamatory remarks made on it’s website. See here
As they say ” On the Internet nobody knows that you are a dog “. On TripAdvisor nobody knows if you are a real customer or a friend of an ex-staff member doing their best to cause trouble.