Business Transformation using Cisco and 5i

Posted by Chris on January 15th, 2010

How to achieve customer business transformation using Cisco technology and 5i methodology

Define your customers’ collaboration strategy – Transform their business (and yours)

Collaboration has become critical in a world where employees can be anywhere, travel budgets are tight, and information overload is ‘normal’.

Cisco’s latest solutions represent a major breakthrough in the capabilities of technology to transform business, but to ensure success, your customers need an effective collaboration strategy.

5i’s unrivalled experience in designing and deploying Cisco-based collaboration solutions has taught us a thing or two about making technology work to deliver business benefit – and we’d like to share them with you and your customers.

Here’s the simple 6 Step approach to driving the optimal value from your customers’ collaboration strategy:

1.Identify the value. Team members must understand the value they are expected to deliver, whether it’s increasing revenue or moving into a new market.

2.Link it to business strategies. Collaborations that are aligned to corporate strategy deliver the greatest value.

3.Select team players who are engaging, creative, and expert. Team members must be excited and optimistic about the project and bring a unique expertise.

4.Build trust. More important than employees trusting their managers is co-workers trusting each other.

5.Define business processes. Great collaborators require flexibility creating processes that are unique to their role in the collaboration. Each team member should have a specific responsibility and the opportunity and incentive to improve the process.

6.Employ technology that is flexible and secure. Collaborators need to communicate securely and flexibly. Virtual interactions can be just as effective as face-to-face meetings when they support preferred working styles and provide a valuable contact.

For a FREE introductory assessment of your customer’s collaborative potential, delivered via our proven partnering model that maximises your margin and project quality call 01189 885558 or email sales@5i.co.uk

For more information about 5i go to http://www.5i.co.uk

Inbound Internet Marketing Assessment

Posted by Chris on January 15th, 2010

Perhaps you should consider having an Inbound ( Internet ) Marketing Assessment

as I did yesterday if you are a website owner.

However, if you don’t believe that effort put into ensuring that your website is found, designed for qualified traffic and able to convert leads is worthwhile then maybe you should not bother !!

It’s one of those situations where the early adopters and open minded people only need apply.

Hubspot ( who provide the Inbound Internet Marketing Assessment ) say that in 2009 2 million people visited thier website which generated 160,000 sales leads which converted into 1,000 customers.

Visitors, leads,customers. That’s what we are after really isn’t it ??

One of the problems that some companies have at the moment is that they don’t actually believe that a website can deliver real leads and customers.

Now, I am the first to say that not everyone is on the Internet and therefore influenced by it and certainly not all of those people are avid social networkers so you have to keep your traditional marketing, word of mouth marketing and database marketing going however you also have to fully embrace the fact that websites DO provide leads and customers IF they are designed correctly and promoted using blogs and social media.

You can find Hubspot here

http://www.hubspot.com/

and you can get an Inbound Marketing Assessment by clicking on the button that you will see there.

Advice on Corporate Finance in Birmingham

Posted by Chris on January 14th, 2010

If you are looking for advice on Corporate Finance and M&A in the Birmingham area then take a look at the M&A Rainmaker website for practical help and information

Having started a Midlands based ICT business ( Voyager Networks ) in 1993 and sold in 1999/2000 Chris Windley went on to invest in a number of High Tech and other businesses with varying degrees of success. Last year he successfully sold one of these, 5i Limited, to Impera plc ( renamed 365iT plc ) which is currently on a buy and build strategy.

Following this sale, at one of the worst times in economic history and the earlier sale of Voyager ( at one of the best times for High Tech in history ) he documented the sales process used in both sales on the M&A Rainmaker website.

This has been added to with practical information about investing in businesses, marketing businesses and running the salesforces in businesses.

Cisco Telephone Systems in Dorchester Dorset

Posted by Chris on January 14th, 2010

If you are looking at buying Cisco Telephone Systems in Dorchester Dorset

then I highly recommend that you talk to Clare at Poundbury Systems on 01305 259849.

I have been in the business to business information technology industry for more than 20 years and specifically I have been involved in the Cisco Systems community since around 1993 when I started the national Cisco Gold Partner Voyager Networks. I have known Clare and her husband and business partner Mike since then.

If you are a Small or Medium Business in the Dorchester or Dorset area Poundbury provide computer and telephony systems and related software, hardware and networks to small and medium sized businesses. They have many years of experience of doing so and are technically very competent.

They aim to use plain English wherever possible rather than technical jargon and they focus on what technology can do for your business.

Many of thier customers have confirmed that they live up to thier philosophy and objectives and you will find their testimonials in thier news section.

Please contact them for clear, simple advice on how to make technology work for you.

You can find out more about Poundbury Systems by visiting thier website http://www.poundbury.com/ or buy calling 01305 259849 and asking for Clare.

You can find out more about me by Googling my name.

i-technology media

Posted by Chris on January 14th, 2010

comprehensive i-technology media site

http://www.sys-con.com/

Technology Sector Intelligence

Posted by Chris on January 13th, 2010

Great website for Tech Sector Intel.

http://www.megabuyte.com/

M&A Deals

Posted by Chris on January 13th, 2010

A website with updates on M&A deals and activity

http://www.mandadeals.co.uk/

Not all clouds ( or cloud computing platforms ) are the same!

Posted by Chris on January 13th, 2010

Identifying which cloud computing solution best fits your business.

Tags; Cloud computing, outsourced IT, service levels, 365 iTechnology, Garry Growns

In life we often learn the hard way that commonly used terms can mean so many different things to different people. Apparently simple terms such as ‘all inclusive’ (holidays), ‘great views’ (house moving) and “pillion friendly ” (motorcycles) have proven to be so miss-leading to me. The same is often true in the IT arena and the rapidly growing arena of Cloud Computing is no exception.

Cloud Computing is far from being an entirely new concept. In essence it’s how services are bundled from both technical/operational and commercial perspectives. But what’s really interesting is the way the term can mean so many different things depending upon the various vendor solutions. In my role as director of IT managed services for the IT services company 365 iTechnology I’ve spent a lot of time trying to simplify for prospective customers the various scenarios and terminology I use and I thought it might be useful to share this.

Cloud Computing

This is an often used term but a quick web search will provide a vast number of very different definitions. It’s important therefore to appreciate this is only a general term. I explain it succinctly as “the use of IT applications and/or IT infrastructure delivered and supported from a remote location by a third party”. It does not indicate what aspects are included or how and to what standards the various services are delivered.

Accordingly when speaking to prospective customers I use the following terminology:

SaaS (Software as a Service)

This is effectively the renting of applications on a per user basis. The attraction is that users do not need to worry about the procurement of application licensing, server hardware, storage, hosting, data backup or support. The down side is there are limited applications available (although this is growing) and for many businesses they would need to liaise with many suppliers whilst using in-house solutions to meet their entire needs. Not an ideal scenario. Some of the general applications are grouped together, perhaps the best known supplier of these is Google Apps. Accordingly I see SaaS a good fit for two different scenarios; 1) The start-up or SoHo businesses or 2) larger, established businesses needing to use specific applications such as CRM.

Private Cloud

This is effectively the collocation of business specific infrastructure and applications in to a remote data centre environment. Here it may be combined with shared services such as data storage and backup, network access, monitoring and management. It’s effectively enhanced hosting and consequently tends to suit the larger businesses with exiting infrastructure investment.

Cloud Computing Platform

In this scenario the service provider would provide all aspects of the computing infrastructure whilst using the customers existing applications. The services supplied vary enormously but should include servers with operating systems, data storage, monitoring and management e.g. OS patching and anti-virus updates, data backup and server DR (disaster recovery). These should all be delivered against agreed service levels.

This diagram shows these various elements and highlights how this approach enables the customer to focus on managing the applications knowing that the infrastructure and supporting services are all in place, monitored and underpinned by robust recovery and support procedures.

In addition the Cloud Computing Platform is usually provided on service fee basis thereby avoiding the need for capital expenditure whilst assisting with budgeting.

ROI is also underpinned by driving service improvements and through the lowering of support costs as in-house IT support is now free to manage applications and strategic activities rather than day-to-day IT admin.

This Cloud Computing Platform model should be able to meet the needs of most businesses. Clearly this is dependent up the selected service provider and care must be taken in choosing the correct partner.

About Garry Growns

Garry has 30 years experience in IT services and telecommunications, including the Internet, disaster recovery and data management services. His previous position was as a main board director for Guardian iT plc where he had specific responsibility for group sales. He was also chief operating officer with responsibility for the group’s day to day disaster recovery and data back up businesses. Previously Garry worked at COLT Internet as international sales director and BT as a general manager in the data networking and Internet sectors.

About 365 iTechnology

365 iTechnology are a proven team of IT service delivery experts which though its six operating divisions provide affordable IT services, business continuity, network security and management, storage solutions, data back-up, support and many more IT services to help you serve your customers better.

365 iTechnology delivers enterprise class IT services and solutions that enhance operating effectiveness, raise productivity and increase ROI. 365 iTechnology is not just about service delivery, but is committed to providing seamless, cost effective iT solutions

Focus on your strengths it’s the best solution……..

Posted by Chris on January 10th, 2010

A team is a group of two or more people working together to accomplish a task. With the explosion of knowledge in the information age and the greater interdependence of different work groups, it has become clear that team members need to work together more effectively to accomplish tasks

In the past, many organisations have emphasised the interactions between managers and employees; the challenge for the future lies in the interactions among employees as equals (i.e., on teams). These teams may be cross-functional in nature and will operate without the benefit of a built-in hierarchy. Thus, team members may be less certain of their respective roles. The challenge is to help team members manage these roles and contribute to the team using their own unique strengths.

Individuals and teams need to know their strengths – do we prefer to analyse, organise, socialise or conceptualise, most of us have two or more preferences. We are all motivated and stimulated by engaging our preferences.

Focus on your strengths and have plan to manage your weaknesess if they affect the productivity of the group.

For example: how many of us know the stalling speed of a Jumbo 747 ?

“I guess if you are the captain or the first officer it’s important – however for most of us it’s a knowledge weakness that if it dosn’t effect the productivity of the group then the strategy would be to ignore it”.

Much time, money and effort is spent every year on training on peoples weaknesess with very little permanent improvement in productivity.

Focus on your strengths and you will be well rewarded.

Richard Spooner – Sales Coach

Teamwork are we being true to ourselves ………?

Posted by Chris on January 10th, 2010

Working together as a team is often key to the success of a particular task, had you ever thought what part our own ‘persona’ plays in the overall team success.
Our persona represents our public image. The word is, obviously, related to the words person and personality and comes from a latin word for mask.

So the persona is the mask you put on before you show yourself to the outside world. Although it begins as an archetype, by the time we are finished realising it, it is the part of us most distant from the collective unconscious

At its best, it is just the “good impression” we all wish to present as we fill the roles society requires of us. But, of course , it can also be the “false impression” we use to manipulate people’s opinions and behaviours, and, at its worst, it can be mistaken, even by ourselves, for our true nature: Sometimes we believe we really are what we pretend to be !

That’s food for thought……..

Richard Spooner – Sales Coach


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